Welcome to the Air Ducto website. Please read these Terms and Conditions carefully before using our site or engaging with our services. By accessing or using our services, you agree to be bound by the terms outlined below.
1. Introduction
Air Ducto, founded in 2008 and located in Rockford, IL, specializes in professional duct cleaning services. These Terms and Conditions govern your use of our website and services, including air duct cleaning, dryer vent cleaning, HVAC cleaning, and any other related services provided by Air Ducto. By using our site or engaging our services, you agree to comply with these terms.
2. Service Agreement
By booking a service with Air Ducto, you enter into a service agreement with us. This agreement includes:
- Service Details: Descriptions of the specific services to be performed, along with pricing and estimated timeframes.
- Customer Responsibilities: Customers are required to provide access to their property at the agreed-upon time, ensure pets and valuables are secure, and notify us of any specific issues related to the job.
- Payment Terms: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, credit/debit cards, and other payment methods specified on our website.
- Cancellation Policy: Cancellations or rescheduling must be communicated at least 24 hours before the scheduled appointment. Cancellations within 24 hours may incur a fee.
3. Use of Website
- Content Ownership: All content on the Air Ducto website, including text, graphics, logos, images, and other materials, is the property of Air Ducto and is protected by copyright and other intellectual property laws.
- Prohibited Activities: Users are prohibited from using the website to upload harmful content, engage in unauthorized access, or use the site in a way that disrupts its normal functioning.
4. Limitations of Liability
Air Ducto strives to provide high-quality services, but we are not liable for any direct, indirect, incidental, or consequential damages arising from:
- Delays or interruptions in service caused by factors outside our control.
- Loss or damage to personal property during the cleaning process unless it results from gross negligence by our team.
- Any issues resulting from the use of incorrect or unauthorized products or services by the customer.
5. Warranty and Guarantee
We stand by the quality of our work and offer a satisfaction guarantee. If you are not satisfied with the service provided, please contact us within 48 hours, and we will make every effort to resolve the issue. This guarantee does not cover problems arising from factors beyond our control, such as pre-existing damage to ducts or HVAC systems.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Changes to Terms
We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page, and continued use of our services signifies acceptance of the updated terms.
8. Governing Law
These Terms and Conditions are governed by the laws of the state of Illinois. Any disputes arising from these terms or your use of our services will be resolved in the state or federal courts located in Illinois.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Air Ducto
Rockford, IL
Phone: 877-565-6726
Email: info@ductcleaningrockfordil.com
Thank you for choosing Air Ducto for your duct cleaning needs. We appreciate your business and strive to provide exceptional service and customer satisfaction.