Welcome to Air Ducto! This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal information remains confidential. By using our website or services, you agree to the terms outlined in this policy.
1. Introduction
Air Ducto, founded in 2008 and located in Rockford, IL, is committed to protecting your privacy. We value your trust and aim to be transparent about how we handle your information. This policy applies to all services offered by Air Ducto, including air duct cleaning, dryer vent cleaning, HVAC cleaning, and related services.
2. Information We Collect
When you visit our website or engage our services, we may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and any other information you voluntarily provide.
- Service Information: Details related to your home’s air duct system, including service preferences, scheduling information, and feedback.
- Technical Information: IP addresses, browser types, device identifiers, and other data automatically collected through cookies and similar technologies to improve our website’s functionality.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services, including scheduling, billing, and customer support.
- Communicate with you regarding service updates, promotions, or changes to our policies.
- Analyze website usage to optimize user experience and service offerings.
4. Sharing Your Information
Air Ducto does not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers or contractors who assist us in delivering our services, under strict confidentiality agreements.
- As required by law or to protect our rights, property, or safety, or those of our customers and the public.
5. Data Security
We take appropriate measures to safeguard your personal information. Our website uses encryption and other security protocols to prevent unauthorized access, data breaches, or misuse of your information. However, no online platform is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and provide tailored content. You can choose to disable cookies through your browser settings, but some functionalities of the site may be affected.
7. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion or correction of your data.
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us at info@ductcleaningrockfordil.com
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
Air Ducto
Rockford, IL
Phone: 877-565-6726
Email: info@ductcleaningrockfordil.com
Thank you for trusting Air Ducto with your air duct cleaning needs. Your privacy is important to us, and we are committed to ensuring your data is protected.